Trai launches its apps on UMANG platform to help citizens access government services  

Trai launches its apps on UMANG platform to help citizens access government services the Telecom Regulatory Authority of India (TRAI) recently announced the integration of its mobile apps – DND 2.0 and MyCall – with e-governance platform, UMANG to help consumers access multiple government services easily.

Trai launches its apps on UMANG platform

Trai launches its apps on UMANG platform to help citizens access government services

In order to have some control over unwanted calls or SMS by consumers, the Telecom Regulatory Authority of India (TRAI) recently launched the Do Not Call (DND) 2.0 and MyCall apps with the Unified Mobile Application for New-Age Governance (UMANG) platform. UMANG to help consumers access multiple government services easily.

What is the function of UMANG app?

Trai launches its apps on UMANG platform

# UMANG (Unified Mobile Application for New-age Governance) is developed by National e-Governance Division (NeGD), Ministry of Electronics and Information Technology (MeitY).

# UMANG provides a single platform for all Indian Citizens to access pan India e-Governance services ranging from Central to Local Government bodies and other citizen-centric services.

# It provides a unified approach where citizens can install one application to avail multiple government services.

# From now onwards, TRAI’s Mobile Appsnamely DND 2.0 &MyCall shall also be available on Umang Platform.

# Presently, Umang has more than 50 lakhs downloads and TRAI apps individually have more than 4 lakhs downloads.

# With a view to increase reachability and facilitate citizens, NeGD and TRAI have integrated DND 2.0 and My Call App on UMANG Android platform (App).

# Consumers having Android phones can either download the TRAI apps individually from Google Playstore or can Access it directly from the Umang application.

How will the TRAI MyCall App work?

# TRAI MyCall is an intuitive and user-friendly application for Crowdsourced Voice Call Quality Monitoring.

# The Application helps Mobile phone users to rate their experience about voice call quality in real time and help TRAI gather consumer experience data along with Network data.

# A pop up requests the user to rate the call after it ends. Callers simply select their rating in the form of stars and indicate if the calls were made in indoor, outdoor or while travelling.

# Callers can also provide additional details such as noise or audio delay or mark a call-drop.

How will the DND 2.0 App work?

# DND (Do Not Disturb) Services App enables smartphone users to register their mobile number under DND and report spam messages or calls to avoid Unsolicited Commercial Communication (UCC)/Telemarketing Calls/SMS.

Notably

Consumers having Android phones can either download the TRAI app individually from the Google Play store or can access it directly from the UMANG application.

The article is based on the news report by the Government of India Ministry of Communications. 

  • 3
  •  
  •  
  •  
  • 1
  •  
  •  
  • 3
  •  
  •  
  • 1
  •  
  •  

Leave a Reply

Your email address will not be published. Required fields are marked *